Where your members leave
Most creators know their member count. Almost none know their 30-day churn, which tier bleeds, or how much monthly revenue is sitting inside the first-month cancel window. Your platform has the data. It just doesn't show it to you on one page.
First churn read
Email your member export (names can be blanked; we only need tier, price, start date, end date). You get back one page within 2 business days: active members, MRR, members lost and gained in the last 30 days, churn rate, revenue at risk, average months before cancel, and the one tier to fix first.
Send my export for a free readNo strings. If it's useful, the two options below exist. If not, keep the page.
Churn workbook, yours to keep
The same report as a spreadsheet you own and re-run every month: by-month churn, by-tier bleed, MRR, revenue at risk, plus the three fixes that usually work (day-3 and day-25 messages, folding the weakest tier up, an annual option past month 3). We load your first export for you.
Get the workbook, $49Back office, monthly
For creators with 500+ paid members who want the operations handled: monthly churn report, payout reconciliation, a tier and pricing review each quarter, written procedures for your assistant, and one call a month. You make content. The business side gets run like a business.
Ask about the monthlyWhat we need and don't
| We need | We never need |
|---|---|
| Tier, monthly price, start date, end date per member | Logins, passwords, payout details |
| Which platform | Member names or emails (blank them) |
| What you've already tried | Access to your account |
Who runs this: an operations guy with 8 years running teams and numbers, writing as James. Reports are record-keeping and analysis, not financial, tax or legal advice. The free Creator Account Check and the Account Care Kit are the rest of Plainview.